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Student Handbook
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Grade
Complaint Procedure
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It is the responsibility of the instructor,
exercising sound academic discretion, to evaluate the
performance of each student taking his or her class.
Nevertheless, a student who believes that he or she has received
an incorrect or unfair grade may request reconsideration of that
grade using this procedure. This policy does not apply to grades
given for alleged academic dishonesty or for unsafe clinical
practice. Academic dishonesty shall be treated as a violation of
the Student Code of Conduct and shall be determined under the
Code of Conduct rules. Unsafe clinical practice shall be handled
by the procedures established by the relevant Divisions. In the
case that the instructor is no longer at the institution, the
responsibility for representing the original instructor's
interests rests with the Division chair or his/her designee. |
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1 |
No later than one full semester after receiving the grade in question, if
the student feels he or she has received an incorrect or unfair grade, the student should
contact the instructor giving such grade and attempt to resolve the disagreement over the
grade with that faculty member. If the student and faculty member resolve that
disagreement to their mutual satisfaction no further proceedings are necessary. |
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2 |
If the student and faculty member are unable to
resolve the disagreement to their mutual satisfaction within the
time provided below or in the event the student is unable to
discuss his or her complaint regarding the grade with the
instructor within said time period, then the student may file a
written request for reconsideration of the grade with the
Division Chair. Any written request for reconsideration directed
to the Division Chair must be delivered to the Division Chair
within thirty (30) days after the first day of the semester
following the semester for which the grade was given; provided
that if the grade was given during or for the spring semester,
the written request for reconsideration must be filed with the
Division Chair within thirty (30) days after the first day of
the next following fall semester |
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3 |
When the Division Chair receives a timely request for reconsideration of
the grade, he or she will meet with the student and the faculty member and will make such
investigation as he or she deems appropriate. In the event the Division Chair is able to
mediate a resolution of the disagreement which is satisfactory to both the student and the
instructor, that resolution will be implemented and no further proceedings will be
necessary. If, however, the Division Chair is unsuccessful in resolving the dispute to the
mutual satisfaction of the student and the instructor within 10 days, the Division Chair
shall give written notice that he or she is unable to resolve the dispute to both the
student and to the instructor ("Notice of Impasse"). |
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