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Roles and Responsibilities

Adapted from Boise State University

 

The Agency Partner will:

  • Designate a SL supervisor to serve as the liaison with the service-learning office, the faculty, and service-learning students.

  • Follow the recommended agency checklist, including:

    • Provide SL project descriptions to the service-learning staff.
    • Schedule orientation dates and times to service-learning office.
    • Orient students to the agency partner’s rules, policies, procedures, methods and operations, community issue, and population served.
    • Sign student agreements and log sheets, which include opportunity for you to evaluate the students.  Students will supply these forms.
    • Check-in formally with the students at regular intervals (recommended: beginning, middle and end of semester AT THE MINIMUM).
    • Notify the faculty partner immediately, preferably by phone, on any cause of dissatisfaction or of misconduct on the part of the student.
    • Maintain good communication with students, service-learning staff and faculty.
    • Offer suggestions and ideas for improvement in our procedures and opportunities.
Students will:
  • Attend agency orientation at  scheduled time.
  • Sign agreement with agency partner.
  • Track hours using hour log sheet, or another method specified in the course syllabus.
  • Maintain regular communication with agency partner regarding service hours and activities (recommended beginning, middle and end of semester AT THE MINIMUM).
  • Respect rules, regulations, and confidentiality standards of agency
  • Participate in reflection activities and assignments.
  • Complete required amount of service hours and/or service project.
  • Evaluate SL experience and the agency partner.

Faculty will:

  • Set learning objectives for the service experience that relate to course objectives.

  • Identify community issues or service that relates to the class.

  • Contact agencies to clarify course goals and service expectations (the service-learning program office can help).

  • Adapt syllabus, class assignments, lecture examples and class discussion to include links between course theory and service experience.

  • Structure and schedule reflection assignments or activities.

  • Discuss service-learning expectations and requirements, agency orientation dates, deadlines for starting service and evaluation guidelines with service-learners.

  • Use written agreements, time logs and evaluation instruments recommended by the service-learning program.

  • Maintain regular contact with agency partners (recommended:  beginning, middle and end of semester).

  • Evaluate student service-learner's experience (service-learning staff can help).

LCSC Service-Learning Staff will:

  • Recruit, support and facilitate faculty, students and agency service-learning partnerships.

  • Find, screen and orient agencies whose needs match class learning objectives.

  • Provide orientations, trainings and roundtable discussions about service-learning.

  • Facilitate student placement through classroom visits and agency referral lists, upon request.

  • Provide contracts and forms that clarify responsibilities and increase accountability.

  • Support and troubleshoot with students, agencies and faculty.

  • Evaluate the service-learning experience for students, agencies and faculty.

  • Maintain regular contact with agency partners, faculty and service-learners (at beginning, middle and end of semester).

  • E-mail upcoming opportunities and information.

  • Seek and respond to feedback from agency partners, students and faculty.

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