Business Technology & Service

Administrative Medical Assistant

The Administrative Medical Assistant program prepares students to work in a medical office, clinic, hospital, public health agency, or insurance setting. Students receive advanced-level training in diagnostic and procedural coding, insurance billing, transcription, electronic health records, and medical accounting software use. Upon completion of the Administrative Medical Assitant program, students will be able to demonstrate basic knowledge of medical billing software and electronic medical record navigation, demonstrate employability skills and habits, complete various medical documents and forms, schedule appointment and activities, work effectively with a variety of medical professional agencies, posess ICD 10 and CPT coding skills, understand HIPAA regualtions and medical ethics, possess skills in human relations with a positive, caring personality, have an ability to multi-task, and desire to help people.

Graduates of the program may be hired as physician office managers, transcriptionists, insurance billers/coders, and receptionists.

Duties of an administrative medical assistant employee can include scheduling appointments and surgeries, preparing and maintaining medical records, ordering supplies, obtaining referral and surgery pre-authorizations, entering medical charges and remittances, preparing insurance billing, transcribing patient encounters, preparing financial reports, working with electronic health records, and working with credit and collection procedures.

Employees in the administrative medical assistant field must be flexible and prepared to adapt to changes that occur in the health industry, such as procedural code revision or software and equipment updates.