Controller's Office

Frequently Asked Questions direct deposit

1.  What exactly is the LC Direct Deposit Program?
Direct Deposit is also known as Electronic Funds Transfer (EFT). It is  the transfer of funds from the College account to an individual employee's checking  or savings accounts at a participating bank, savings and loan association or credit union. 

2.  If I'm signed up for the Payroll direct deposit, isn't it the same thing?
No, the Payroll direct deposit is through the State of Idaho. The LC Direct Deposit is a separate system through our Colleague database software.

3.  Are there any costs to participate in the Direct Deposit Program?
No; the program is offered as a service to employees.

4.  How long does it take to start or change the Direct Deposit information?
It only takes a few minutes to sign up. Sign into the Warrior Web system (if you do not have a login, contact the helpdesk X2231), select Employee Menu. Under Financial Information choose the My Bank Information (U.S.) link.  Review and agree to the Electronic Refund Information, and complete the My Bank Information.

5.  Can LC remove funds from my account?
No, in the terms and agreements it states that "only deposits can be made into my account and no funds can or will be withdrawn."

6.  How secure is the Bank information?
The information you are inputting into the Colleague system is inside the LC network firewall and secured through the I.T. network protocol. Access to the bank information in Colleague is strictly restricted. The routing number and account number is the same information off your check that you routinely put in the mail or hand to store clerks.

7.  How do I know the funds have been deposited and how much was  deposited?
An email will be sent to your email account immediately after funds have been submitted to the bank.

8.  What if my bank did not receive my Direct Deposit or the amount does  not agree with what I was expecting?
If you have any questions or concerns, contact Bev by phone (X2206) or email.

9. What if I decide to change banks or my account number. What do I have to do?
Simply log back into Warrior Web and make your changes.

10. Will all my reimbursement checks be Direct Deposited?
Yes, unless in rare exceptions a paper check is required. You will need to contact Bev (X2206) to set this up.

11. How will I know if my bank is a member of the Direct Deposit system?
Most banks, credit unions or savings and loans are members of the Direct  Deposit System. If you have a question, you should call your bank and ask if it is a member  of the Automated Clearing House (ACH) who participates in Direct Deposit of funds.

12. The enrollment form asks for my checking or savings account number and my bank's routing number. How do I find that information?
Checking and savings account numbers are normally noted at the  bottom  of checks and deposit slips as well as the nine digit routing number. In  order to avoid confusion on properly recording your bank's routing number, you can contact your bank for assistance.