Controller's Office

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Frequently Asked Questions
 



When will I get a bill for my fees?

Paper billing statements are no longer mailed.  Please view your charges on the student account statement on Warrior Web.  The statement link can be found on the Students Menu under 'Financial Information'.  E-mails are sent after the initial posting of student charges, please check your LC Mail often. 

Where can I find more information about online payments?

We have contracted with Official Payments for electronic payment options.  Procedures to make payment on Warrior Web are available under Semester Financial Information.


When can I see the charges for my Spring/Summer/Fall fees on Warrior Web?

Spring fees will be billed approximately December 15. 

Summer fees are billed on May 1. 

Fall fees will be billed approximately July 20. 

Specific information for each term is available on the Tuition, Fees and Payment Information page.  This page provides details regarding payment deadlines, late fees, health insurance, residual check availability, etc.

Where can I pay my bill?
 

Students can pay tuition and fees on Warrior Web, at the Cashier's Window and by mail.  To pay online log in to Warrior Web, select the Student Menu and you will find a link to 'Pay on My Account' under 'Financial Information'. 

American Express, Discover Card, MasterCard and Visa credit and debit cards are accepted.  A 2.5% service fee will be assessed for the use of credit and/or debit cards.  Refunds from payments made by credit card will be refunded to the credit card when possible.

Payment on-line can also be made with E-Check (electronic check) and there is NO fee to pay with E-Check!   You will need your bank routing number and account number.  Your payment will be reflected on your Student Account Statement immediately after you submit the payment; however, it will take a day or more before it clears your bank account.

Checks should be mailed to:    Lewis-Clark State College  -   Controller's Office  500 8th Avenue  Lewiston, ID  83501



Why does my student account statement show 'Registration Fees-CP' charges?

You must be taking classes in section 60’s, 70’s or 80’s to have 'Registration Fees-CP' charges show up on your statement. A percentage of your full-time registration fees is given to the Community Programs (CP) Department for your enrollment in the classes with section 60’s, 70’s or 80’s. This does not represent an additional charge for those courses.

Example:

12 credits with Section 01, statement shows Registration Fee-Full Time $2,781.00
Add 3 credits with Section 60, now your statements says:
Registration fee-Full time $2085.75
Registration fee-CP-Full Time $695.25
For a total of $2781.00

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What if I can’t pay all my fees by the payment due date?

Contact the Controller’s Office and ask about payment plans. Payment plans may be available to students who have not defaulted on any previous financial obligations at the college. A formal promissory note must be signed and a down payment made at the time the contract is signed.

When is a course fee, lab fee, or program fee refundable?

Course/Lab/Program fees are refundable through the 10th day of the semester. You can continue to make schedule changes through the 10th day, and course/lab/program fees are not refundable after the 10th day of the fall or spring semester.
 

Why are students charged for Health Insurance?

The Idaho State Board of Education mandated that all full-time fee paying students must be covered by health insurance.  Student Health Insurance was required beginning Fall 2003 for all students enrolled in eight or more credits.  The health insurance premium is added to your fees when enrolling in 12 or more credits and due at the time of fee payment.  Students must maintain enrollment in at least 12 credits and actively attend school for 31 days to retain eligibility for the LCSC health insurance.  LCSC health insurance is not available to students enrolled in less than 12 credits.

The LCSC Student Health Insurance Plan (SHIP) has recently been enhanced.  Please check out the new plan to determine if you want to keep the LCSC SHIP or if you are eligible to waive.  Students may elect to add dependents by completing an enrollment form and submitting payment within 30 days of the coverage start date.  See www.renstudent.com/lcsc for details.

Student health insurance provided through LCSC may be waived if you are covered by a comparable, or better, health insurance policy.  Student health insurance waivers MUST be submitted on Warrior Web.  You will be directed to provide policy information for your coverage.  Be sure to print a CONFIRMATION page in case a question arises regarding your submission.  Please contact Student Health Services if you have questions.  Waivers can be submitted when you advance register.  For Fall semester you can submit from April until the August deadline.  For Spring semester you can submit from November until the January deadline.  Don't wait for the deadline! Submit early!

The premium rate is effected by the deadline date to add or drop the health insurance coverage.  The fifth day deadline is firm and waivers can not be accepted or processed after the deadline.

Fall 2012 deadline is August 31, 2012.       Spring 2013 deadline is January 28, 2013. 

 

For more information on insurance coverage, adding dependents, increasing coverage or to submit a waiver, please visit the Student Health Services website at: www.lcsc.edu/osl/health.htm 

 

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Where do I get a student ID card?

Student ID’s are printed at the SUB Information desk. You must provide a driver’s license or other photo identification. You must also be registered for the current semester and have paid your fees or signed a payment plan contract to have an active student ID card.

I got a parking ticket, what do I do now?

Bring the ticket to the Cashier’s window to pay it. If you wait longer than 10 days, there will be a $25 late fee. If you misplace the ticket, or have questions, contact the Security Office.
 

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What is a residual check?
 

If your financial aid, scholarships or other payments exceed your student account charges, a residual (something leftover or remaining) amount of aid creates a credit balance. Student accounts are reviewed each week, and a 'residual check' is prepared for accounts with credit balances of $10 or more. If your account has a credit balance of less than $10, the credit will be held on your account for future use.

Where and when can I pick up my residual check?

Residual checks are released in the Controller’s Office, located in the Administration Building. Photo ID is required. The Controller’s Office is open from 8 a.m. to Noon and 1:00 p.m. to 5:00 p.m, Monday through Friday.  Summer hours are posted on the Controller's Office Home Page.

If you are attending school in Coeur d’Alene, your residual check will be sent to the Coeur d’Alene Outreach Office. Students may request to have their check mailed to other LCSC Outreach Offices by calling the Controller’s Office at (208) 792-2202, or toll-free at 800-933-5272, ext. 2202. Contact the Controller’s Office for specific check release dates.

The first residual checks for the Fall/Spring semester are released on the Friday before the first official day of the Fall/Spring semesters. Checks are released according to an alphabetic schedule by last name. If you are not able to pick up your check during your timeslot, or the open time slot, your check may be picked up in the Controller’s Office, beginning on the first official day of the semester, during regular business hours. The residual check release schedule link will be included in your August or January e-mail notice and is also posted on the Controller’s Office web site.

Summer semester residual checks are generally available a week after you have submitted documentation confirming attendance in your first summer class. See the Financial Aid and Loan Disbursement information under the Summer section for more details.
 

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I’ve decided not to finish the semester. What do I do, and will I get any money back?

If you have decided to quit school, you must totally withdraw from all classes. Stop by the Registrar’s Office to complete the Total Withdrawal Form.  The refund policy is in the LCSC catalog and posted on the Controller’s Office website. However, if you are a financial aid recipient, federal regulations will significantly impact your potential refund.
Contact the Controller’s Office  to see how this will affect you.

What happens if I don’t withdraw?

If you don’t withdraw, your transcript will reflect failing grades and you will not receive any refund. If you are a financial aid recipient, you may have to pay back a substantial portion of your financial aid. Check with the Controller’s Office to determine what steps you need to take.
 

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Why won’t you tell my parents anything about my student account or financial aid?

FERPA, the Family Educational Rights and Privacy Act, restricts what information can be released without written permission from the student. The privacy act affords students certain rights with respect to their educational records. Directory information can be released without the written consent of the student. Non-directory information about a student requires written authorization from the student. For more information regarding FERPA visit the Registrar’s web site at:
www.lcsc.edu/registrar/Information/data_privacy_policy.htm

I heard something about tax credits, where do I get more information?

The Taxpayer Relief Act (TRA) of 1997 created two new tax benefits for families who are paying for higher education. There are also benefits for people who are repaying student loans. Whether you may take advantage of the tax credits depends on your individual circumstances. Lewis-Clark State College cannot make this determination for you.

Contact your tax consultant or visit the IRS worldwide web site at
www.irs.ustreas.gov  or the United States Department of Education at www.ed.gov/inits/hope

A 1098-T form will be mailed to students no later than January 31 each year to the home/permanent mailing address for the student.  Please make sure your address is correct.  The 1098T tax form is also available on Warrior Web.  Student account statements can be viewed for the prior year on Warrior Web to assist you by providing the amount of charges and financial aid applied to your student account.

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I did an exit interview online with Financial Aid. Now I have a letter that indicates I should come to the Controller’s Office to do an exit interview. Why do I need to do two Exit interviews for my student loans?

The exit interview you did with on the Financial Aid web page is for your FFELP Stafford loan. The letter you received from the Controller’s Office relates to the exit interview on your Federal Perkins or Nursing student loan. Each type of loan requires an exit interview. LCSC is your lender for the Perkins and Nursing loans, while your bank is your lender for your FFELP Stafford loan. Be sure to contact the Controller’s Office about the exit because if you don’t, a hold will be placed on your account that prohibits the release of your transcript and/or diploma.
 

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Lewis-Clark State College
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