Distance Learning -->
Additional
Recommendations
It is recommended that you check for system updates for your
computer at least once a month.
It's a good idea to have a backup computer
you can use, especially to check when you get an error
message or are having other problems.
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If the backup computer isn't having
the same problems, it's a good bet the concern lies with
your computer or Internet Service Provider.
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If the problem occurs on more than one
computer, especially ones using different Internet
Service Providers, then the problem is more likely to be
with an on-campus system.
If you continue to experience problems,
contact Distance Learning and have this information ready:
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Your name and Student ID
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Course and Instructor name
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Where the problem occurred
(Blackboard)
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Description of the problem (Include
any error messages or phenomena)
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