e-Learning Services

Web Browser Tips

There are several factors that play a part in ensuring your online classes function properly. Below are some tips to help you.

Clearing Temporary Internet Cache

Each time you access a web page or file through a web browser, it is cached (stored) in the browser's memory. This is helpful because storing files and pages in memory allows the browser to more quickly display the content. But just like your computer's memory fills up as you continue to save new files, so does your Internet browser. This can eventually cause pages to load slowly and can even keep your browser from displaying the most recent version of a webpage. Therefore, it is suggested that you "clear the cache" on a regular basis to prevent the system from running slowly.

Click the appropriate icon below for instructions on clearing cache in your browser.

Google Chrome

Chrome Logo


Firefox Logo

Safari (OS X Lion)

Safari Logo

Internet Explorer

Ie9 Logo

Accessing Blocked Content

Some browser security settings will attempt to block content that is stored outside Blackboard, such as YouTube video or a textbook publisher's content. If you click on a link and nothing loads, you'll need to look for an option to load the blocked content.

Google Chrome

Chrome Blocked Content


Firefox Blocked Content

Internet Explorer

IE Blocked Content2

Allowing Pop-Ups

Some browser security settings will block pop-ups from appearing to avoid cluttering your screen; however, it may be necessary to turn off this setting in order to access features in your Blackboard courses.

Google Chrome

GC Exceptions


Firefox Exceptions

Internet Explorer

IE Exceptions