Lewis-Clark State College

“Connecting Learning to Life”

Employee Reactions to Administration (ERA) Survey

Purpose:  The objective of the ERA process is for LCSC employees to provide constructive feedback to their supervisors (and to their supervisors’ supervisors) so that leadership/management effectiveness can be improved continuously throughout the College.  Results from ERA surveys are one of the (many) factors considered in supervisors’ annual performance evaluations.  The ERA system is not a substitute for face-to-face feedback sessions between employees and their supervisors—candid feedback is needed by subordinates and supervisors alike to help us all accomplish our mission and take care of our people.

Instructions for Use:  For each of the major areas listed below (e.g., Leadership, Interpersonal Relations, Communications, etc.), provide constructive comments that, in your opinion, best describe your supervisor’s overall performance for the designated area.  In addition to commenting on the overall area, you are encouraged to provide comments on any applicable sub-areas on the list, or on other factors related to that area that may not appear on the list.  At the end of the form is an area for you to provide feedback on your supervisor’s overall performance, taking all factors into account.  Remember the “Golden Rule”—we all need feedback to reinforce good performance and to help us improve, but strive to keep the tone of your comments constructive, professional, and collegial.

Non-Attribution Policy;  ERA inputs will not be relayed to supervisors (and supervisors’ supervisors) where only one assigned subordinate responds to the survey.  However, we will forward single ERA responses if you request that we do so in your written comments.  All ERA ratings and comments will remain anonymous.  ERA ratings/comments are provided only to the individuals within your direct supervisory chain.  Record copies of ERAs are maintained by Human Resources and Institutional Planning, Research, and Assessment for five years.

Questions?  Need Assistance?  Contact Institutional Planning, Research, and Assessment (IPRA) at 792-2065 or instres@lcsc.edu.

Supervisor’s Name:      ____ [provided automatically by the ERA software]___

Supervisor’s Position:  ____[provided automatically by the ERA software]___

Number of Subordinates:  _[provided automatically by the ERA software]___

Evaluation Period:       _____[provided automatically by the ERA software]

Name of Supervisor’s Supervisor:  _[provided automatically by the ERA software]_
 

Leadership/Vision

[The list below is offered to prompt your reflection and comments—it is not all-inclusive—feel free to comment on other attributes related to Leadership/Vision]

*Sets and communicates goals and objectives for the unit

*Actively involves subordinates in establishing their own goals/objectives/plans

*Empowers subordinates to carry out unit programs

*Delegates responsibilities to subordinates as appropriate

*Sets reasonable schedules; monitors and follows through on tasks assigned to unit and subordinates

*Adjusts plans and operations when required

*Shows initiative in carrying out the mission while balancing needs of people in the unit

*Supports professional development of subordinates; mentorship

*Acts as an effective advocate for the unit

*Acts as an effective advocate for LCSC

Comments: [Comment on the overall area and the specific attributes noted above, as applicable.  You may commend excellent performance and/or offer suggestions for improvement. 

______________________________________________________________________ 

Interpersonal Skills

[The list below is offered to prompt your reflection and comments—it is not all-inclusive—feel free to comment on other attributes related to Interpersonal Skills]

*Encourages teamwork

*Accessible/approachable

*Empathy/genuine concern for welfare of subordinates

*Fair, impartial toward all employees

*Maintains positive relations with people in and outside the unit

Comments: [Comment on the overall area and the specific attributes noted above, as applicable.  You may commend excellent performance and/or offer suggestions for improvement. 

______________________________________________________________________ 

 Working Environment

[The list below is offered to prompt your reflection and comments—it is not all-inclusive—feel free to comment on other attributes related to Working Environment]

*Works to achieve a positive working atmosphere in the unit—sustains morale

*Works to achieve collegial/civil working relationships among employees/people outside the unit

*Ensures that the unit’s working environment/conditions are safe and secure

Comments: [Comment on the overall area and the specific attributes noted above, as applicable.  You may commend excellent performance and/or offer suggestions for improvement. 

______________________________________________________________________ 

Communications

[The list below is offered to prompt your reflection and comments—it is not all-inclusive—feel free to comment on other attributes related to Working Environment]

*Effective verbal communications

*Effective listener

*Effective written communications

*Gets out the word (key information about events inside and outside the unit)

Comments: [Comment on the overall area and the specific attributes noted above, as applicable.  You may commend excellent performance and/or offer suggestions for improvement. 

______________________________________________________________________ 

Personal Attributes

[The list below is offered to prompt your reflection and comments—it is not all-inclusive—feel free to comment on other attributes related to Personal Attributes.]

*Integrity, ethical values

*Loyalty (to employees, supervisors, and the institution)

*Flexibility

*Creativity, intelligence, perceptiveness (situational awareness)

*Judgment

*Moral courage

*Decisiveness

*Reliability/dependability

*Kindness, compassion, sensitivity

Comments: [Comment on the overall area and the specific attributes noted above, as applicable.  You may commend excellent performance and/or offer suggestions for improvement. 

______________________________________________________________________ 

Key attributes related to specific unit missions or unique functions (provide a specific comment that identifies the area being rated and how the individual performed in that area)

[Examples]

*Support of Scholarly Activities (teaching, research, artistic creation) by subordinates [faculty]

*Professional competence within a specific field (e.g., coaching ability)

*Effectiveness/accomplishments in representing unit as member of Faculty Senate, CSO, etc.

*Other noteworthy accomplishments that impacted the unit, you, or other personnel in the unit

Comments: [Provide comments on any unique functions applicable to the position—your comment should clearly identify the attribute you are evaluating.]

______________________________________________________________________ 
 

Overall Rating

Meets or exceeds your expectations ____     Does NOT meet your expectations____

Comments:  Provide constructive feedback on your supervisor’s overall effectiveness.  Comment on your supervisor’s accomplishments, strengths, suggested areas for improvement, and/or any other key areas that were not covered in previous sections; comments are essential if you rate your supervisor “does NOT meet expectations”])

______________________________________________________________________

THANK YOU FOR SUPPORTING OUR EFFORTS TO MAKE LEWIS-CLARK STATE COLLEGE A WONDERFUL PLACE FOR PEOPLE TO WORK, LEARN, AND SERVE.