Continuing
Education
Hospitality
Training |
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GREAT NEWS!!!!
The Idaho Governor's
Lewis & Clark
Trail Committee has funded the
2006 Hospitality Training along the Trail!
Training Programs begin in January!
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Rene' Gingrich
Coordinator/Hospitality Trainer |
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The Training along the
Trail Project represents a collaborative effort among
educators, business people, agency representatives, and
economic development and tourism-related groups to meet the
needs of preparing our front-line employees and visitor
center volunteers in preparing the region for the 2006
Bicentennial.
These needs include:
-
Provide as many front-line employees as possible with
basic regional information about Corp of Discovery and
basic hospitality training by providing 1,650 hours of
training to 550 people from January to May 2006.
-
Create a DVD to be used by supervisors, after initial
training, to provide ongoing sustainable Lewis and Clark
training program in conjunction with North Central Idaho
Travel Association (NCITA).
-
Provide access to Corp of Discovery and hospitality
training materials in variety of formats. This will
include a DVD that can be used for on-going training.
-
Ensure all materials are accurate, easy to use and
understand and widely accessible
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This Course Provides:
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Three (3) hours of training
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Professionally delivered material by highly qualified
instructors
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Small class sizes for increased interaction between students
& instructors
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Opportunities for interaction with fellow students
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Practice of skills necessary in today's hospitality-based
economy
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A competitive edge for your business
Each student receives:
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Hospitality training booklet
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Hospitality badge
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Bicentennial information sheets
This course is
divided into two (2) sections:
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How to provide exceptional customer service from beginning
to end.
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Information and exercises relevant to the Lewis & Clark
Bicentennial Commemoration.
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Empower all your employees with excellent
customer service skills and knowledge about the Lewis &
Clark Expedition by bringing the Hospitality Training class
to your place of business! Have a highly qualified
professional give your business a competitive edge that will
have your employees prepared and your customers satisfied
with the service they receive. |
|
Lewis-Clark State
College Continuing Education & Community Events
Deborah Snyder
208-790-2726
djsnyder@lcsc.edu
www.lcsc.edu/hospitality
Coordinator/Hospitality Trainer
Rene’ Gingrich
208.790.3594
rjiint@hotmail.com
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STEERING COMMITTEE
Rene' Johnston-Gingrich
Coordinator/Hospitality Trainer, LCSC Continuing Education &
Community Events (CECE)
Wanda Keefer
Executive Director, Clearwater Economic Development
Association (CEDA)
Tom Mayburry
Associate Professor, LCSC
Business Technology & Service
Farren Penney
Director, Nez Perce Tribal Tourism
Lorraine Roach
Executive Director, North Central Idaho Tourism Association
(NCITA)
Deb Smith
Events & Tourism Coordinator, Lewiston Chamber of Commerce
Deborah Snyder
Director, LCSC Continuing Education & Community Events (CECE) |
