FAQ
Datatel Colleague

Question:
How do I request that a new software patch that I am aware of be implemented?

Answer:
Since patches come out quite often, and since not all patches affect Lewis-Clark's use of Colleague, the IT Department has regular/periodic schedules for installing patches. However, if you are aware of a patch that has not yet been installed, and feel that it should be installed prior to the next scheduled update, submit a Work Request Form via the normal Work Request Process. The Datatel Advisory Committee will review the request and prioritize it for IT work scheduling.

Question:
How do I learn more about the Datatel Advisory Committee? 

Answer:
Please visit the Datatel Advisory Committee (DAC) website on the LCSC intranet at http://intranet.lcsc.edu/datatel/

Question:
How do I learn more about Administrative Computing?  

Answer:
Please visit the Administrative Computing website on the LCSC intranet at http://intranet.lcsc.edu/datatel/