FAQ
Email / WEB
How can I check my Lewis-Clark
State College email from anywhere on the Internet?
How do I
learn more about Administrative Computing?
I hear talk about "Thin-Client"
technology. What is it?
How do I make
"MyLCSC" the default in Outlook (for PCs) and make shortcuts?
How do I
acquire a LCSC E-mail account?
What can I do to
reduce my storage requirements in email?
How do I give other people access
to my Outlook calendar?
____________
How can I check my Lewis-Clark
State College email from anywhere on the Internet?
Answer:
Lewis-Clark State College
faculty and staff that use Exchange for their email are able to
access their e-mail from anywhere on the Internet. To do
this, simply follow these few basic steps:
1)
Go to the IT website
www.lcsc.edu/it
and select "check your e-mail from off campus under Faculty &
Staff.
2)
At the prompt, type in your "User Name and Password" to access
your email (User Name is the same name as in #2, then type in
your LCSC network account password.
NOTE: Please note that accessing your e-mail via the Web does
not provide all the features and options that are available when
you access e-mail directly from the LCSC LAN (Local Area
Network).
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How
do I learn more about Administrative Computing?
Answer:
Please
visit the Administrative Computing website on the LCSC intranet
at
http://intranet.lcsc.edu/admincomputing
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I hear talk about "Thin-Client"
technology. What is it?
Answer:
Thin Client technology can best be summarized as taking the computing horsepower
requirements of your computer, and moving them back to the server. The power at the
desktop is "thinned down" thus resulting in a Thin Client configuration vs. a
Full Client configuration. Instead of having a CPU sitting next to you for running
your software and saving your documents, these functions will be done from a central
server.
In today's environment, computers must be upgraded frequently to take advantage of the
latest applications and operating systems. Purchasing new computers, deploying them, and
maintaining the software and hardware is costly. High-performing desktops are needed
because all the processing is accomplished on the desktop computer. This was very
important in the days when networks were slow and unreliable, and servers/mainframes were
expensive.
Networks have come a long way and central computer costs have plummeted. Much money can
be saved by moving the processing requirements back to a single server (or group of
servers) in the computer room that are shared by many users. Without the need for high
performance by the desktop, older computers can appear to run the latest applications with
ease, software only has to be updated once at the server for all users to have it, &
desktop repairs/visits are substantially reduced.
Think of how much computing power a desktop has, and how little time you spend at the
computer using it. And even when you are using it, you're using a small percentage of its
ability. Sharing the power of the server across many users becomes a real saver.
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Other benefits are:
- You can access "your desktop configuration" from any networked computer
around the campus (and even on the Internet), because your unique desktop configuration is
now located on the server.
- Classrooms can share computing resources without the worry that the configuration for
a specific class will be compromised.
- Campus-wide application upgrades can now take places in days or perhaps hours,
instead of weeks or months.
- The life of a computer is signficantly expanded, saving valuable funding for staff,
faculty, and other uses.
- Macs and PCs can live in harmony, because the server doesn't care what desktop device
(within reason) is used by the end user.
Disadvantages are:
- If the network were to fail, access to files and software would be lost until the
network is back online.
- Mobile users with laptops would still require a "full client" configuration
for when they are not connected to the network.
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How do I make "MyLCSC"
the default in Outlook (for PCs) and make shortcuts?
Answer:
For users using PCs and Outlook:
-
In Outlook, while viewing the Inbox
or Outlook Today, click on <Tools>
from the menu bar
-
Click on <Options> in the pull down
menu
-
Click on <Other>
-
Click on <Advanced Options>
-
In the area entitled “Startup in
this folder” … click/select
<Journal>
-
Click <OK> to exit … the default
window is now pointing to “Journal”
Once this is done, you need to point
“Journal” to the Intranet Site by doing
the following:
-
In Outlook, while viewing the Inbox
or Outlook Today, click on the icon
for ‘Folder List’ or from the menu
click on <View> and then click on
<Folder List> to open it. The
column will appear. (It may
be already open if the user uses
it)
-
Right Click on <Journal> in
this list
-
Click <Properties> and then select
<Homepage>
-
Type in the address identically as
listed here:
http://intranet.lcsc.edu
-
Click the box “Show home page by
default for this folder” so that
a checkmark appears in it.
-
Click OK … and you’re done.
Whenever they log into Outlook, the
default window will be “MyLCSC”.
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CREATING SHORTCUTS FOR THE USERS TO
RETURN TO MyLCSC
This is very important so that users can
return to MyLCSC after going to their
Inbox or Calendar.
Many users don’t use the Outlook
Shortcuts bar (on the left of the
window), and prefer to use the Folder
List. Please do the following to create
shortcuts in both:
-
In the “Folder List”, right click on
<Outlook Today> in the column and
select <New Folder …>
-
When the new folder window opens,
type in the name of “MyLCSC” and
click OK
-
A new folder entitled “MyLCSC” will
appear in the Folder List under
Outlook Today
-
Right Click on <MyLCSC> in the
Folder List
-
Click <Properties> and then select
<Homepage>
-
Type in the address identically as
listed here:
http://intranet.lcsc.edu
-
Click the box “Show home page by
default for this folder” so that
a checkmark appears in it.
-
Click OK … and you’re done.
Whenever you click on <MyLCSC> it
will automatically return you to the
Intranet Site.
-
To create a similar link under the
Outlook Bar under Outlook Shortcuts,
simply open the Outlook Bar (via the
View menu), drag the MyLCSC link
from the Folder List to the Outlook
Bar under the Outlook Shortcuts …
and you’re done.
-
Close the Outlook Bar if the user
did not already have it open.
To test: (VERY IMPORTANT TO TEST)
-
Click on Journal and verify that it
takes you to the Intranet Site.
-
Shutdown Outlook, then launch
Outlook and verify that the Intranet
appears as the opening screen.
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How do I acquire a LCSC
E-mail account
Answer:
New E-Mail Request Form
Faculty/Staff: Request must be made through your department
Administrative Assistant to the Helpdesk at 2231. IT will
verify the access requirements that will be granted.
Students: LCSC has a Student E-Mail Messaging System called
LCWarriorMail. The web address is
www.lcwarriormail.com.
An account is setup automatically for all newly registered
students. The
LCWarriorMail flyer
has information on how to
access the site.
Please visit the site and read
the news for information on account creation and how to use
LCWarriorMail. If you have any questions please call (208)
792-2231 or e-mail
helpdesk@lcsc.edu.
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What can I do to reduce
my storage requirements in email?
Answer
The
basic solutions are to either delete or archive/move mail off of
the email server. This can be done in a variety of ways
which are described below:
Auto Empty Deleted Items Folder When You Log off of
E-Mail: If your email account is
not configured to automatically empty the “deleted
items folder” of deleted mail, you will continue to
save all mail you have deleted and this will consume
a large amount of storage space. The best solution
is to configure your email to automatically delete
email whenever you log off.
1. In your outlook program
select ”Tools” located at the top of the
screen.
2. Select “Options”
3. Select the “Other” tab
4. At the top of the “Other” tab there is an option
to “Empty the deleted items folder upon exiting”,
select the box next to it. If
selected it will have a check mark in it.
Delete
Old Mail from “Sent Items” folder:
Whenever you send an email, a copy of the
email is stored in your “Sent” folder. If you have
not deleted these items, all of the emails you send
will continue to be stored and this will consume
large amounts of storage (especially emails with
large attachments). Periodically delete the emails
in your “Sent Folder” as follows:
1. If you do not have
your folder list visible on the left hand side,
please select “View” at the top of the Outlook
program screen.
2. Select “Folder List”, the folder list will appear
on the left hand side of the screen.
3. In your folder list select “Sent Items”.
4. Click once on the first mail item in the Sent
Items folder.
5. Hold down the shift key and down arrow key until
all mail items in folder are selected. Hit the
delete key on your keyboard. This will delete all
the items in your Sent Folder.
6. If you wish to only delete some of the items in
the folder, you can select items for deletion
individually.
Save E-Mails or Attachments to Your Computer (In
Outlook, unless moved, they are stored on the
server):
1. Open the E-Mail or
Attachment you would like to save to your computer.
2. Select “File” at the top left hand side of the
screen.
3. Select “Save As” and choose where to save your
item.
4. Once saved in a different location, delete the
item in your email account.
Create a “Personal Folder” In Outlook to Save
E-Mails to:A personal folders
allows you to have the all the options available in
Outlook, but it saves your e-mails to your
computer. The folder will show up in the “Folder
List” of Outlook.
1. Select “File”.
2. Select “New”.
3. Select “Outlook Data File” (Office XP) or
“Personal Folder” (Office 2000), depending on which
version of MS Office you have.
4. Name the folder and select “OK” (Office XP) or
“Create” (Office 2000).
5. Folder will show up in your “Folder List”. To
add folders to your personal folder use the same
steps as you would with your Outlook Today folders.
(Go to “File”, “New”, “Folder”, and choose which
type of folder you want.)
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How do I give
other people access to my Outlook calendar?
Answer
STEP 1: Giving
Access to My Outlook Today Folder
1). Using the folder list (if you do not have the
folder list visible, go to "View" and click "Folder
List") right click "Outlook Today" and select
"Properties" and then the "Permissions" tab.
2). Click "Add" and
select the name of the person to receive permission
to your "Outlook Today".
3). In the "Name" box
select the name of the person you just added and
under "Permissions" choose the access you want the
person to have (for calendar access choose
"Reviewer" for permissions, this will allow your
calendar to be viewed but no other folders). Click
"OK", then click "OK" again to exit "Properties".
(This is required for the person to have access to
your main folder "Outlook Today" so that the person
can view the subfolder "Calendar")
STEP 2: Giving
Access to My Calendar
1). Using the folder list right-click the calendar
that you would like to give someone access to.
2). Click
"Properties" and the "Permissions" tab.
3). Click "Add" and
select the name of the person to receive permission
to your calendar.
4). In the "Name" box
select the name of the person you just added and
under "Permissions" choose the access you want the
person to have (reviewer to view appointments,
editor to make and remove appointments). Then click
"OK" to exit.
*For Help on an
option, click the question mark and then click the
option.
STEP 3: Allowing
the Other Person to View My Calendar
1). From the Other person's computer, click on the
"File" menu and click on "Open".
2). From the "Open"
list click "Other User's Folder".
3). In the "Name" box
select the name button and select the name of the
person that is granting you calendar access.
4). In the "Folder"
box select the "Calendar" folder to view and then
click "Open".
OPTIONAL STEP 4:
To Add the Calendar to the "Other" Person's Folder
List
1). Right click "Outlook Today" and select
"Properties".
2). Select the
"Advanced" button from the "General" tab.
3). Select the
"Advanced" tab and choose "Add".
4). Select the
person's name that gave you access to their
calendar.
5). Select OK and
exit "Properties". Using you "Folder List", you can
now see a folder that says "Mailbox- Person's Name"
with a + sign to the left. Select the + sign and
the folder will expand to show their calendar.
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