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Frequently Asked Questions

IVC                                                                              Information Technology FAQ
                                                                            
VIDEO PRODUCTION

PRESENTATION MEDIA

ONLINE COURSE DEVELOPMENT

IVC:

Q.
What is Interactive Video Conferencing (IVC)?
A.  IVC is technology which allows for full visual and verbal two-way interaction between multiple sites at a distance, using a combination of phone lines.

Q. 
What is meant by "Teleconference"
A.  It sometimes becomes confusing when an event is advertised as a "Teleconference". Most "Teleconference Events" refer to Satellite downlinks, which is only a one-way media system. The participants just watch the TV screen and have no interaction with the presenter.
   IVC is complete interaction. Questions and comments are exchanged live and displays can be shown and shared by all sites simultaneously. The word "Teleconference" can be used in both scenarios but is generally referred to for Satellite events.

Q. 
Who can us IVC?
A.  IVC is available to anyone in the public. As an Educational Institute, LCSC gives priority to Higher Educational classes but with available rooms, State agencies, non-profit organizations, and businesses can schedule through the IVC Operations Specialist.

Q. 
What does it cost?
A.  Cost varies on several factors such as, length of conference, businesses or organization, and room availability. For a list of prices please refer to the "Cost" page of the IVC web site.

Q. 
How do I find out if my site and another site can connect over IVC?
A.  IVC is a WORLD WIDE network. Contact the IVC Operations Specialist and she will find the nearest location of IVC equipment available.

Q. 
Can I do IVC over my PC?
A.  There are some systems that you can do IVC right over your personal computer using your IP address. There is a warning though. Remember, the internet is the "Information Highway" with lots of traffic. It is great to use for individual meetings or chats but packets of information do get lost in the shuffle or traffic and is isolated on your PC and not very convenient for larger meetings.
    IVC over ISDN lines (phone lines) is "Dedicated" specifically for IVC so there is no loss of sound or picture. With our standard rate there is a slight jarring of motion but clear pictures, which is ideal for classes and meetings of 3 or more. Attendance can be as many as the room can hold. It is also secure with no outside lines connecting unless you want them to.
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VIDEO PRODUCTION:

Q. 
What formats do you work with?
A.  DVCAM, MINI-DV, VHS, S-VHS, and _" SP.

Q. 
Can I edit my own video?
A.  There is an edit bay available for VHS and S-VHS formats.

Q. 
What if my camcorder is Hi 8 or Digital 8mm or some other format?
A.  You will need to bring in your camcorder and transfer to a compatible format.

Q. 
Is there equipment I can check out?
A.  There is currently equipment for student and faculty use that can be checked out. We anticipate equipment being available for PEG Channel #13 programming productions and editing in the future.

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PRESENTATION MEDIA:

Q. 
Where can I get a 3-panel Velcro tabletop display board?
A.  The most affordable place to purchase a tabletop display board is through:
Siegel Display Products
1-800-626-0322
The most popular size (the size most on campus buy) is:
EZ 25 Marketer
(3) 24" x 36" panels
24" x 12" header
w/case (includes shoulder strap)
Colors: Silver, Blue and Red
Cost: Under $300.00

Q. 
How do I get an announcement on the PEG channel Readerboard?
A.  IT Media Services manages the PEG channel for the City of Lewiston. Doris Miles manages the Readerboard portion of the channel. Channel 13 provides a free medium to the local community for promoting and advertising a variety of announcements such as, upcoming events, special occasions, etc.
   To get announcement on the PEG Readerboard, please contact: Doris Miles by phone: 792-2644, by fax: 792-2175, by email: dmiles@lcsc.edu, or drop your announcement by at the Library room 161.

Q. 
Where can I get an overhead transparency made?
A.  IT Media Services located in the LCSC Library building, room 161 can make overhead transparencies in both color and black in white. Our hours are:
Regular Hours                         Summer Hours
8:00 a.m. – 12 noon                7:30 a.m. – 12 noon
1:00 p.m. – 5:00 p.m.              1:00 p.m. – 4:30 p.m.

On campus cost: Color - $1.75 each Black & White – 50¢

Q. 
Where can I go to get some help with design ideas or marketing strategies?
A.  IT Media Services’ Presentation Media provides free consultation on all design or marketing projects. Doris Miles can help you with a variety of design ideas, effective color schemes, and the best ways to grab an audience.

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ONLINE COURSE DEVELOPMENT:

Q.
What is my password and ID to get into WebCT?
A. The convention for setting up IDs is first initial, middle initial and last name. An example would be; John Alan Thompson – jathompson. However, there are times another student is already using that ID. In those cases, we add a number such a 01 to the end of the ID.
Your password is the last six digits of your student ID.
Keep in mind this is not automated process your login password and ID are entered by human hands in the Online Course Development (OCD) department. If you have questions or concerns be sure to call or email at the numbers/addresses below.

Q.
How do I get into my course?
A. To get to your personal WebCT page use http://webct.lcsc.edu. Click on the link "Log on to myWebCT. When you have entered your ID and password, you will be taken to a page with a list of your courses. Simply click on the link to the class you want to access. Also, note the links to webct.com and LCSC announcements on the right.

Q.
Where do I go for help?
A. It depends on what kind of help you need. For technical problems, call the helpdesk at 792-2231 or email webct@webct.lcsc.edu. (after 9/1/03 webct@lcsc.edu). For questions or concerns about the course, contact your instructor or Distance Learning (DL) at 792-2239. Most courses include a "Getting Started" icon that is a good resource.

Q.
Where can I get more information?
A. www.lcsc.edu/mdl/webct.htm

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