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Student Handbook
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Grade
Complaint Procedure, Page 2
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4 |
If the Division Chair is unable to resolve the dispute to the mutual
satisfaction of the student and instructor and if the student remains dissatisfied with
the decision of the instructor, the student may request reconsideration of the grade. The
request must be submitted to the Division chair within 10 days after written Notice of
Impasse is given to the student. An ad hoc committee of faculty members in the challenged
instructor’s discipline or closely allied fields will be appointed by the Division
Chair to review the grade. |
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5 |
The ad hoc committee will hear the student's appeal and the faculty
member's rebuttal within 30 days of the student’s request. The student shall be
entitled to be accompanied by an advisor, who may advise the student during the hearing
but shall not be entitled to actively participate in the hearing. The hearing shall be
closed unless both parties agree that it should be open. At the hearing, the student shall
have the burden to prove, by clear and convincing evidence, that the decision of the
instructor to award the grade was arbitrary, capricious or grossly unreasonable. The ad
hoc committee will either sustain the grade given by the faculty member or, it will
determine the grade that should have been awarded. The Division Chair will provide the
instructor with a copy of the determination and will ask the instructor to implement it.
If the instructor declines to implement the committee’s determination, the Division
Chair will then change the grade, pending any appeal as outlined below, notifying the
instructor and student of this action. |
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6 |
If a change in grade is not recommended and the student remains
unsatisfied, he or she may request the Hearing Board of the Faculty Senate to review the
proceedings regarding due process. The Hearing Board may not overturn the academic
judgment of the ad hoc committee; they may only ensure that the student has received a
fair hearing. |
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7 |
If a change in grade is recommended, and the instructor is unsatisfied
with the ad hoc committee determination, he or she may request the Hearing Board of the
Faculty Senate to review the proceedings regarding due process. The Hearing Board may not
overturn the academic judgment of the ad hoc committee; they may only ensure that the
faculty member has received a fair hearing. |
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8 |
If the Hearing Board determines that a fair hearing was not provided, they
will return the matter to the Division Chair, who will constitute a different ad hoc
committee to reevaluate the grade. |
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