Employee Training Program Library
Please use the "Select" tool to view a description or choose a "Heading"
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All resources are available for checkout at Human Resource
Services
| | Subject | Title | Author | Type |
| Select | Customer Service | Perfect Phrases for Customer Service | Robert Bacal | Book |
| Select | Customer Service | The Disney Way | Bill Capodagli & Lynn Jackson | Book |
| Select | Customer Service | Be our guest, perfecting the art of customer service | Michael Eisner | Book |
| Select | Customer Service | Would you do business with you? | Jane Handley | DVD |
| Select | Customer Service | Beyond Excellence | Robert Stevenson | DVD |
| Select | Inspirational | Showing Our True Colors | Mary Miscisin | Book |
| Select | Leadership | The Speed of Trust | Stephen Covey | Audio CD |
| Select | Leadership | The 7 Habits of Highly Effective People | Stephen Covey | Audio CD |
| Select | Leadership | The Four Obsessions of an Extraordinary Executive | Patrick Lencioni | Book |
| Select | Leadership | Death by Meeting | Patrick Lencioni | Book |
| Select | Leadership | The Five Temptations of a CEO | Patrick Lencioni | Book |
| Select | Leadership | Silos, Politics and Turf Wars | Patrick Lencioni | Book |
| Select | Leadership | The Leadership Challenge | Kouzes & Posner | Book |
| Select | Leadership | The Five Dysfunctions of a Team | Patrick Lencioni | Book |
| Select | Leadership | The 7 Habits of Highly Effective People | Stephen R. Covey | Book |
| Select | Leadership | The College Administrator's Survival Guide | C. K. Gunsalus | Book |
| Select | Leadership | The 8th Habit | Stephen R. Covey | Book |
| Select | Leadership | Exemplary Leadership | James M. Kouzes & Barry Z. Posner | Book |
| Select | Leadership | Creating Magic | Lee Cockerell | Book |
| Select | Leadership | Principle-Centered Leadership | Stephen R. Covey | Book |
| Select | Leadership | The Speed of Trust | Stephen M.R. Covey | Book |
| Select | Technology | Using Microsoft Expression Web 2 | Jim Cheshire | Book |
| Select | Technology | Layers: The Complete Guide to Photoshop's Most Powerful Feature | Matt Kloskowski | Book |
| Select | Technology | The Adobe Photoshop CS5 Book for Digital Photographers | Scott Kelby | Book |