Information Technology

Staff and Faculty

We are here to help you succeed.  Not sure where to start?  Here's a guide for involving IT when you need a solution or assistance.

 Process for Software/System Requests

Involving IT in your Project

Why?

  • To adhere to appropriate technology standards.
  • To confirm the availability of IT resources.
  • To avoid surprise costs or configuration needs.
  • To avoid redundant systems and shadow databases.
  • To facilitate an efficient IT assessment process and avoid delays in purchasing and implementation.

How?

  • Submit a Help Desk ticket when you first start planning to:
    • Buy equipment
    • Buy software
    • Do something with a space: buy new space, reconfigure an existing space, carve a new space out of an existing one, relocate a person or a function to a different space
    • Hold an event.
      • Instead of contacting the Help Desk, you can request tech support when you make your reservation in 25Live
  • Contact the IT Director when you:
    • Begin work on a grant proposal that will include technology purchase or support
    • Need a technology solution for a business problem
    • Want to implement a new system
    • Are unsure if your solution is a “system” or just a technology purchase

Get Microsoft Office

Staff and Faculty can download a copy of Microsoft Office from Office 365.  Sign in with your LCSC email and password.  

Learn More about our IT Systems

New LCSC employee?  Read our introduction to computer systems.