Information Technology

Network Drives

A network drive is a storage device on the network where work related files are stored. There are multiple servers, but the two common ones are Redwood and Alder. Redwood is where you will save work related documents and spreadsheets. Alder is where you will save your work related pictures. For example, if you work for the IT department your Redwood drive is called \\redwood\it. Files saved on the departmental drive can be accessed by multiple people.  Your department head will need to approve access to the departmental drive. 

For files that are confidential and should only be accessed by the individual, there is the option for a Home drive. To request a Redwood Home account contact the IT Helpdesk either through email or phone.

You should not save your .PST archive files from Outlook on network drives. Photos should be stored on Alder and documents and spreadsheets should be stored on Redwood.  


1.  On the Start Menu, click File Explorer. Or search for File Explorer in the search bar.Windows 10 Start


 2.  In the next window, click Map Network Drive.  You must first click This PC then Computer then Map Network Drive.  

Windows 10 Map

3.  In the Folder box, type the path to the server.  Do not type IT.  Type the network share name provided in the email that was sent to you from the Help Desk.

Make sure Reconnect at logon is checked and click Finish.

Map Drive


Connect to a Network drive on a Mac

1.  From Mac OS X Finder, hit Command + K to bring up the Connect to Server window 

2.  Enter the path to the network drive you want to map.  For example, smb://redwood/networksharename and click Connect. Networksharename is the name of the server provided in the email the Help Desk sends you.  

3.  Your drive will appear on your desktop and in the Finder window sidebar.

To connect to a network drive that reconnects after system boot

1.  Follow the steps listed above.  

2.  Go to System Preferences.

3.  Click on Accounts

4.  Click on Login items

5.  Click on the + button to add another login item

6.  Locate the network drive you previously mounted and click Add.