Does your computer intimidate you? Do you need some basic computer confidence? Then this class is for you. You will explore the capabilities of your system from an experienced instructor. You will learn basics in computer terminology, methods, and tools. Learn about the basic components of your system and their functions. Learn how to use your DVD drive, open programs, attachments and more. A computer is provided to each person for optimal results.

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Computers are large and powerful data storage systems that can be difficult to organize and maintain. In this class, you will learn how to store information by creating desktop shortcuts. You will learn how to file documents, search your computer for lost files and how to use search engines. We will even dive into your e-mail inbox and learn how to manage messages. All of these functions can make using the power of your computer's capabilities enjoyable and efficient. A computer is provided to each person for optimal results.

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Fun information packed 3 hour session that gives you a complete overview of the ways of the "Net". We will cover viruses and protection. Firewalls, phishing, passwords, shortcuts, folders, saving pictures, search engines, wildcards and more. A computer is provided to each person in the class for optimal results.

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Excel for Beginners

This 3-hour course is specially designed for students who have never used Excel. The pace of this session makes it easy for beginners to keep up. You will learn just the basics of creating a worksheet, selecting cells and typing in data among a few other basic tasks.

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Excel the Basics

Do you use Excel on the job and struggle? In this 4 hour session, you will learn the most commonly used menu options in Excel. Learn to compile date, build charts and track statistics. You will learn to create worksheets that perform simple calculations and techniques to manipulate data into a presentable format.

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Excel Beyond the Basics

In this class you will learn to use spreadsheets to track inventory, sales, personnel and more. You’ll learn to use formulas, work with multiple worksheets and interlink data for increased proficiency. You will create charts and graphs using data.

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Introduction to Outlook and Email

Want to become a confident and productive user of Microsoft Outlook? In this course, you will use Outlook to send, receive, manage, and add attachment to email messages. You will learn to organize and store messages by creating folders. Some of the basic features like the Ribbon, Tabs, Groups, and commands will also be covered. A computer is provided to each person for optimal results.
Requirements: Student must have an Outlook email account or create one prior to class.

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Outlook Advanced Features

Take your Outlook skills to the next level. In this 2-hour class you will learn how to utilize some of the advanced features Outlook has to offer. This course will teach you how to share your calendar, add appointments, and setup meetings with multiple contacts. You will learn to add, manage, and group contacts. You will also learn how to utilize the task list and notes features. A computer is provided to each person for optimal results.
Requirements: Student must have an Outlook email account or create one prior to class.

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Part 1- Discover the Essentials:
Do you find Microsoft Word challenging? We can help with this HANDS ON training. Learn how to format your documents and make them look professional. Learn to use and customize the basic essential components of Microsoft Word to make your word processing tasks quicker and easier to complete. Every student will have the use of one of our up to date computers in our computer lab.

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Part 2- Explore the Features:
MS Word is loaded with bells and whistles to make your job easier and more efficient. In this fun, HANDS ON training you will learn how to use the build in features of MS Word to make your documents look eye-catching and professional. Every student will have the use of one of our up to date computers in our computer lab.

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Part 3- Putting it all Together:
Make sending out large mailings a breeze. Continue to learn how you can unlock the power of MS Word in this fun, HANDS ON class. You will create tables and letters then use the mail merge feature. Every student will have the use of one of our up to date computers in our computer lab.

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In a world that seems to be changing faster than ever, problem-solving skills are essential. This course will give you an overview of the entire creative problem-solving process. You will learn key tools to solve problems that can be used every day. Skills such as brainstorming, information gathering, analyzing data, asking the right questions, and selecting a solution.

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Feeling overwhelmed? What if you had a process for thinking clearly and rationally to help make the best decisions? This course will introduce innovative techniques to analyze and evaluate problems in order to realize hidden value and new opportunities. You will gain an understanding of the components of critical thinking. You will learn skills to distinguish relevant and irrelevant information, evaluate information, utilize non-linear and logical thinking, and more. This course can help you be more productive in your career and everyday life.

Each and every one of us serves customers, whether we realize it or not. This workshop will look at all types of customers and how we can serve them better and improve ourselves in the process. You will gain a strong skill set including in-person and over the phone techniques, dealing with difficult customers, and generating return business.

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Management must be effective for the success of any business. Unfortunately, it is all too easy to overlook the training and development of new managers. In this workshop, we will discuss strategies for developing new managers and determine core roles and competencies for new managers. You will gain an understanding of the importance of continuous development and be able to apply principles of manager development in your own organization.

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In this 4-hour workshop will help you work towards being that unforgettable person by providing communication skills, negotiation techniques, tips on making an impact, and advice on networking and starting conversations. We will also identify the skills needed in starting a conversation, moving a conversation along, and progressing to higher levels of conversation.

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Gain an overview of the laws for Idaho and Washington in this 15-hour course. What are your rights as a landlord? What are your rights as a tenant? Learn the legal terms, processes, and procedures for eviction. Learn techniques for screening tenants. Learn due process for collection proceedings, COVID compliant evictions and more. It's all here in five highly informative sessions.

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According to one survey, 41% of people list public speaking as their biggest fear. Forget small spaces, darkness, and spiders. Standing up in front of a crowd and talking is far more terrifying for most people. Through this workshop you will become more confident and relaxed in front of an audience which will translate into successful speaking events. You’ll gain some basic public speaking skills, including in-depth information on developing, engaging and delivering presentations with power.

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