Medical Receptionist

Upon completion of this certificate, students will possess skills in human relations with a positive, caring personality; apply English and word processing skills to transcribe physician dictation accurately; demonstrate basic knowledge of medical billing software, including electronic patient scheduling, and initial data entry information; understand basic medical terminology; have an ability to multitask and a desire to help people; prepare insurance forms for various payers, including Medicaid, Medicare, Workers' Compensation, and Blue Cross; and understand HIPAA regulations and the importance of medical ethics and medical record responsibilities. Completion of a Technical Skill Assessment is required.