Computer Replacements

Below are basic guidelines to help you determine when a computer should be considered for replacement.  These are estimates as the replacement cycle also depends on the amount of use and the resources required of the installed software.  Dell and Apple computers have a standard 3-year warranty which allows us to replace parts due to hardware failure (does not include accidental damage).  IT typically has some parts in our surplus to repair computers if they are outside of the warranty period, but this is not always the case.

When to consider replacement (from purchase date):

• Staff/faculty use computers: 4-5 years
• Computer labs/instructor computers: 5-6 years
• General use computers: 6 years

Computers that are business critical should have an extended warranty purchased to minimize the downtime or be replaced before the warranty expires.  Purchasing an extended warranty allows us to receive parts within two business days for no additional cost.  If you would like more information, please let me know which service tag you are interested in covering with an additional warranty.

If you are looking to purchase a new computer, here are estimated costs to help with your planning.